Two ways to upload
Drag and drop
Drop one or more files anywhere on the Files page. The upload starts immediately.Upload dialog
Click Upload Files to open the upload dialog. Select one or more files from your file picker and confirm.
What you can attach per file
On upload you can optionally set:| Field | Purpose |
|---|---|
| Description | Short note about what the file is |
| Tags | Free-form labels |
| Agent access | Whether agents can read this file — see RAG indexing |
Where uploads land
New files appear in the current folder — whichever folder you’re viewing when you start the upload. To upload into a specific folder, navigate into it first.Storage limits
Before any upload, ShingleAI checks your organization’s remaining storage allocation. If you’re out of space, the upload fails with an error and no partial file is stored. Raise your allocation in Admin Guide → Billing.Troubleshooting
| Problem | Likely cause | Fix |
|---|---|---|
| Upload fails with “storage limit” | Hit your allocation | Free up space or upgrade |
| Very large file times out | Network interruption | Retry from a stable connection |
| File doesn’t appear in list | Browser cached the old list | Refresh the page |
Next steps
Organize with folders
Group files into folders
Agent access & RAG
Let agents search file contents