The ShingleAI inbox brings all your connected email accounts into a single, organized view. This guide covers how to navigate, read, and manage your messages effectively.
Inbox Modes ShingleAI organizes your messages into different modes for easy access:
Mode Description Inbox Incoming messages that need your attention Sent Outgoing messages you’ve sent Snoozed Messages you’ve snoozed to review later Archived Messages you’ve archived for reference
Switch between modes using the sidebar navigation to view different message categories.
Reading Messages Message List The message list displays:
Sender - Who sent the messageSubject - The email subject linePreview - First few lines of the message contentTime - When the message was receivedAttachments - Icon indicating if attachments are present
Click any message to open it in the reading pane.
Thread View ShingleAI groups related messages into conversation threads:
All replies and forwards in a conversation appear together
The most recent message displays at the bottom
Thread participants are shown at the top
Expand or collapse individual messages within the thread
Attachments Messages with attachments show:
Attachment icons in the message list
Full attachment details in the message view
Options to download or preview supported file types
Message Actions Manage messages using the action buttons in the toolbar or right-click context menu:
Archive Move a message out of your inbox while keeping it accessible:
Select the message
Click the Archive button or press E
The message moves to the Archived view
Archived messages don’t appear in your inbox but can be searched and viewed in the Archived mode.
Snooze Temporarily hide a message and have it return at a specific time:
Select the message
Click the Snooze button
Choose when you want to be reminded
Snoozed messages appear in the Snoozed view and return to your inbox at the scheduled time.
Delete Remove a message permanently:
Select the message
Click the Delete button or press Delete
Confirm the deletion
Deleted messages cannot be recovered. Use Archive if you might need the message later.
Mark as Read/Unread Toggle the read status of messages:
Messages are automatically marked as read when opened
Click the unread indicator to mark as read without opening
Use the menu to mark as unread to revisit later
Search Find messages quickly using the search function:
Navigate to Inbox > Search or use the search bar
Enter your search terms (sender, subject, or content)
Results show matching messages across all connected accounts
Search Tips
Search by sender: from:name@example.com
Search by subject: subject:invoice
Search by date range: Use the date filters
Combine terms: from:john subject:project
Keyboard Shortcuts Speed up your workflow with keyboard shortcuts:
Shortcut Action EArchive selected message DeleteDelete selected message ↑ / ↓Navigate message list EnterOpen selected message /Focus search
Connected Account Indicator When you have multiple email accounts connected:
Each message shows which account received it
The sender address indicates which inbox the message belongs to
Replies are sent from the same account that received the original message
Troubleshooting Messages Not Loading Issue Cause Solution Empty inbox Sync in progress Wait for initial sync to complete Missing recent emails Sync delay Refresh the page or wait a few minutes Connection error shown Account disconnected Reconnect from Settings > Connected Accounts
Issue Cause Solution Slow loading Large inbox Use search instead of scrolling Thread not expanding Browser cache Clear browser cache and reload
Next Steps
Managing Contacts Organize your contacts for better communication
Automations Automate common email workflows
