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Documentation Index

Fetch the complete documentation index at: https://docs.shingleai.com/llms.txt

Use this file to discover all available pages before exploring further.

Automations let you create AI-powered workflows that respond to events automatically. For background on how automations work, see Automations Concepts.

Getting Started

Create Your First Automation

Step-by-step guide to building an automation

Tutorial: Support Email Workflow

Build a complete AI-powered support workflow from scratch

Common Use Cases

ScenarioTriggerAction
Auto-acknowledgmentNew email receivedSend confirmation reply
Lead qualificationContact form submissionCategorize and route lead
Support triageSupport emailTag by urgency and type
Meeting schedulingEmail with meeting requestPropose available times
Last modified on February 8, 2026