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Automations let you create AI-powered workflows that respond to events automatically. For background on how automations work, see Automations Concepts.

Getting Started

Create Your First Automation

Step-by-step guide to building an automation

Tutorial: Support Email Workflow

Build a complete AI-powered support workflow from scratch

Common Use Cases

ScenarioTriggerAction
Auto-acknowledgmentNew email receivedSend confirmation reply
Lead qualificationContact form submissionCategorize and route lead
Support triageSupport emailTag by urgency and type
Meeting schedulingEmail with meeting requestPropose available times