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Once a domain reaches active status, you can create email addresses on it. ShingleAI handles sending and receiving for those addresses — you don’t need to run a mail server.

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Prerequisites

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Creating an address

  1. Go to Email Addresses in the sidebar.
  2. Click Add Email Address (or visit /{org}/email-addresses/new for the full-page form).
  3. Select ShingleAI as the provider. The domain dropdown lists only domains in active state.
  4. Fill in the form:
FieldNotes
NameDisplay name — what recipients see as the “From”
EmailThe local part — what comes before the @
DomainSelect from your verified domains
System emailCheck this if the address is for automated sends and not a person
Daily send limitSoft cap on sends per day
Hourly rate limitSoft cap on sends per hour
  1. Click Save.
Create email address form
The new address appears in the list and is ready to use. Messages sent to it land in the inbox; messages sent from it route through ShingleAI’s infrastructure (Resend).

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Limits

The daily and hourly limits exist to keep deliverability healthy. If you regularly hit them, raise them — just be mindful of the reputation impact of large sudden increases on a new domain.

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Removing an address

Open the address’s detail page and delete it. The underlying domain is unaffected — other addresses on the same domain keep working.

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Next steps

Domains

Verify or register the domain first

Inbox

Where incoming mail shows up