What lives on this page
Business profile
Name, description, industries
Offerings
Products and services you sell
Presences
Online and physical locations
AI suggestions
LLM-generated drafts for every section
Stripe Connect
Link your Stripe account for customer sync
Why this matters
When an agent drafts an email, when an automation classifies a message, when the platform shows you a Customers list — they all use Business information to ground their behavior in your actual context. A generic “we’re a business” profile produces generic outputs; a detailed profile with offerings, presences, and industries produces outputs that actually sound like you.Where this data is used
- Agents read the business profile as part of their context when composing replies.
- Automations use offerings and industries to classify and route inbound messages.
- Customers sync from Stripe is scoped to the primary business (via Stripe Connect).
Next steps
Business profile
Start with the essentials
AI suggestions
Let ShingleAI draft your profile