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The User Guide covers the everyday features of ShingleAI — the things you’ll use to run your business. For account-level configuration (billing, team members, API keys, security), see the Admin Guide.
New to ShingleAI? Start with the Setup Checklist. It walks through the seven things worth doing first so the rest of the product works end-to-end.

Get your inbox working

Email

Connect a mailbox or create an address on a verified domain

Email Addresses

Send and receive from addresses you control

Phone Numbers

Buy phone numbers via Telnyx for voice and SMS

Inbox

Read, snooze, archive, and search unified messages

Organize who and what

Contacts

People and companies you communicate with

Customers

Customers synced from your Stripe account

Tasks

Track work with an urgency × importance matrix

Files

Upload documents for agents to reference

Automate with AI

Automations

Event-triggered workflows described in plain English

Agents

Interactive AI assistants with tool permissions

Agent Conversations

Review past agent transcripts and approvals

Email Templates

Reusable templates with variables for sends

Set up your business

Businesses

Profile, offerings, presences, Stripe Connect

Domains

Verify or register domains for email

Purchases

History of phone numbers and other purchases

Setup Checklist

Seven onboarding tasks to finish early