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ShingleAI uses an account-based subscription model with tiered pricing. As an administrator, you manage billing at the account level, which covers all organizations and team members under your account.

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Billing Concepts

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Account-Based Billing

Billing in ShingleAI is managed at the account level, not the organization level. A single account can contain multiple organizations, and all usage across organizations counts toward your account’s limits. 
Account (Billing Entity)
├── Subscription (Tier & Limits)
├── Organizations (Workspaces)
│   └── Members (Users)
└── Account Members (Billing Admins)

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Subscriptions

Your subscription determines:
  • Resource limits - How many organizations, seats, agents, MCP servers, and automations you can create
  • Consumable allowances - Monthly limits for LLM tokens, API calls, and MCP calls
  • Feature access - Which AI models and features are available

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Seats

Seats represent unique users across all organizations in your account. A user who belongs to multiple organizations only counts as one seat. Each tier includes a certain number of seats, and you can purchase additional seats on paid tiers.

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Quick Reference

TierPriceSeatsBusinessesAgentsLLM Tokens/mo
Free$0113100K
Starter$25/mo33101M
Pro$100/mo10105010M
EnterpriseCustomUnlimitedUnlimitedUnlimitedUnlimited
See Usage and metrics for the full object-and-consumable table including MCP servers, automations, storage, email sends, SMS, and voice minutes.

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Billing Topics

Subscription Tiers

Compare features, resource limits, and AI model access across all tiers

Pricing

Subscription pricing, seat add-ons, trial periods, and billing cycles

Usage and metrics

Current usage, account object limits, and per-tier overage rates

Credits

Balance, one-time purchases, and auto-recharge

Upgrade your plan

Compare tiers and switch your subscription

Stripe Customer Portal

Manage invoices, payment methods, and subscription changes

Understanding Limits

Warning thresholds and downgrade behavior

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Managing your subscription

From Settings > Account > Billing you can:
Only account members with Owner or Admin roles can access billing settings and make changes to the subscription.