When to register vs. verify
- Register if you’re buying a fresh domain specifically for your ShingleAI business.
- Verify if you already own the domain somewhere else. See Verify a domain.
The registration flow
- Go to Domains and click Add Domain → Register a new domain (or visit
/{org}/domains/createdirectly). - Search for a domain. ShingleAI queries DNSimple for availability.
- Pick a TLD — the pricing list shows available extensions (
.com,.co,.io, etc.) with their annual prices. - Continue to checkout — you’re redirected to Stripe.
- Pay — once payment succeeds, you’re sent back to ShingleAI and the domain registration kicks off at DNSimple.
After purchase
- The domain appears in your Domains list with source Registered.
- Initial DNS is configured automatically — you don’t need to add TXT records; ShingleAI already controls the zone.
- The domain transitions to active once DNS propagation completes (usually within a few minutes).
Renewals
- Registered domains renew annually by default via Stripe.
- The list highlights domains entering expiring status 7–30 days before renewal.
- If payment fails and the domain reaches expired, you’ll need to contact support to recover it.
Troubleshooting
| Problem | Likely cause | Fix |
|---|---|---|
| ”Domain not available” | Already registered elsewhere | Try a different name or TLD |
| Checkout fails | Payment method issue | Update in Billing |
| Purchase completed but domain stuck in pending | DNS propagation lag | Wait 10–30 minutes; contact support if still stuck after an hour |
Next steps
Create an email address
Use the new domain
Verify a domain
Verify one you already own