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Presences tell ShingleAI where your business shows up in the world — online and offline. Agents and automations use them for context and to build accurate replies (e.g., embedding your website URL in a signature).

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Online presences

Each online presence has:
FieldNotes
URLFull URL, including https://
TypeWebsite, Social, or Listing
ProviderBrand label when applicable (Facebook, Instagram, Google Business Profile, etc.)
DescriptionOptional prose context
Typical examples:
  • Website: https://yourbusiness.com
  • Social: your Instagram / LinkedIn / Facebook pages
  • Listing: Google Business Profile, Yelp, industry directories

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Adding

Click Add Online Presence on the Business page. Pick a type and provider; paste the URL; save.

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AI suggestions

The Suggest button on the Online Presences block proposes likely URLs based on your business name. These are best-guesses and may or may not actually belong to you.
AI-generated URLs can be wrong or impersonate other businesses. Always review suggestions before accepting — the UI displays a disclaimer for this reason.

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Physical presences

Each physical presence has:
FieldNotes
AddressStreet / city / state / ZIP (or local equivalent)
DescriptionOptional context — “main office”, “east bay service area”, “storefront”
Use physical presences for any location that matters to your business — offices, shops, service areas, warehouses.

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Adding

Add Physical Presence → fill in address → save.

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AI suggestions

Physical suggestions are weaker than online ones because the LLM has less reliable signal. Review carefully.

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Next steps

AI suggestions

How suggestions work across the page

Stripe Connect

Link Stripe for customer sync