Creating an Organization
When you sign up for ShingleAI, you automatically create your first organization. Each organization includes:- Name: A display name for your organization (e.g., “Acme Corp”)
- Slug: A unique identifier used in URLs and API calls (auto-generated)
- Owner: The user who created the organization (you)
Your account tier determines how many organizations you can create. Most plans support a single organization, while enterprise tiers allow multiple organizations for managing separate business units.
Organization Settings
Access your organization settings from Settings > Organization in the dashboard.General Settings
| Setting | Description |
|---|---|
| Organization Name | Display name shown throughout the app |
| Slug | Unique identifier used in URLs and API references (read-only after creation) |
| Time Zone | Default time zone for scheduling and reports |
Notification Settings
Configure which team members receive notifications for different event types. Notifications can be customized by role:- Owner notifications: Critical alerts, billing, security events
- Admin notifications: Team changes, integration status, system alerts
- User notifications: Assignment updates, task reminders
Account Limits
Your organization operates within your account’s resource limits:| Resource | Description |
|---|---|
| Organizations | Number of organizations per account |
| Seats | Maximum team members per organization |
| Connections | Email provider connections |
| API Keys | Active API keys |
Contact support to upgrade your account limits or discuss enterprise options for multi-organization setups.
Multi-Organization Support
Enterprise accounts can create multiple organizations to:- Separate business units or brands
- Isolate client data for agencies
- Maintain development and production environments
- Team members and roles
- Email connections and integrations
- Contacts, customers, and business data
- API keys and MCP keys