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Your user profile is per-account, not per-organization — settings here apply everywhere you sign in. Each team member maintains their own profile.

Where to find it

Navigate to Settings > User > Profile.

Editable fields

FieldNotes
Profile pictureUpload JPG, PNG, GIF, or WebP up to 10 MB. Drag-and-drop or pick from disk. Used in @-mentions, comments, and the team-members list
First nameOptional, free-form
Last nameOptional, free-form
TimezoneIANA timezone (e.g., America/Los_Angeles). Determines display of timestamps across the app. Defaults to America/Los_Angeles
LanguageUI language. Currently supported: English (en), Spanish (es), French (fr), German (de), Italian (it), Japanese (ja), Korean (ko), Chinese (zh), Portuguese (pt), Russian (ru), Arabic (ar), Hindi (hi). Defaults to en
Changes save when you click Save at the bottom of the form.
Language affects the web UI only. Email content and AI agent output use the locale they were authored in.

Change your password

Password changes live on the security settings page, not the profile page.
  1. Navigate to Settings > User > Security
  2. In the Password card, enter your current password
  3. Enter and confirm a new password
  4. Click Update password
Password requirements: at least 8 characters with at least one uppercase letter, one lowercase letter, and one number. This option is only visible if your account uses email-and-password sign-in. Accounts that sign in only with a third-party provider (Google, Microsoft) manage credentials at the provider.

Email verification

Your email address is verified when you first sign up:
  1. Click the verification link in the email ShingleAI sends after signup
  2. You’re automatically signed in after verification
If you didn’t receive the email, request a new one from the sign-in page.

Account deletion

Self-serve account deletion isn’t currently available — contact support to delete your account and associated data.

Next steps

Notifications

Configure how you receive alerts

Two-factor authentication

Add 2FA to your account