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ShingleAI uses an account-based subscription model with tiered pricing. As an administrator, you manage billing at the account level, which covers all organizations and team members under your account.

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Billing Concepts

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Account-Based Billing

Billing in ShingleAI is managed at the account level, not the organization level. A single account can contain multiple organizations, and all usage across organizations counts toward your account’s limits. 
Account (Billing Entity)
├── Subscription (Tier & Limits)
├── Organizations (Workspaces)
│   └── Members (Users)
└── Account Members (Billing Admins)

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Subscriptions

Your subscription determines:
  • Resource limits - How many organizations, seats, agents, MCP servers, and automations you can create
  • Consumable allowances - Monthly limits for LLM tokens, API calls, and MCP calls
  • Feature access - Which AI models and features are available

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Seats

Seats represent unique users across all organizations in your account. A user who belongs to multiple organizations only counts as one seat. Each tier includes a certain number of seats, and you can purchase additional seats on paid tiers.

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Quick Reference

TierPriceOrganizationsSeatsLLM Tokens/mo
Free$013100K
Starter$25/mo3101M
Pro$100/mo102510M
EnterpriseCustomUnlimitedCustomCustom

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Billing Topics

Subscription Tiers

Compare features, resource limits, and AI model access across all tiers

Pricing & Consumables

Understand pricing, monthly allowances, overage rates, and the credit system

Understanding Limits

Learn how limits are enforced, warning thresholds, and what happens when you exceed them

Usage Dashboard

View your current usage and remaining allowances

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Managing Your Subscription

From the billing settings in your account dashboard, you can:
  • View and upgrade your subscription tier
  • Add or remove seats
  • Purchase credits for overage usage
  • Update payment methods
  • Download invoices and billing history
  • Set up billing alerts
Only account members with owner or admin roles can access billing settings and make changes to the subscription.