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The usage dashboard shows your account’s consumption against its plan in real time. ShingleAI tracks two kinds of usage: account objects (countable things you create and delete) and consumables (monthly allowances that reset on your billing anniversary). To open the dashboard:
  1. Navigate to Settings > Account > Billing
  2. Scroll to the Usage section

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Account objects

Account objects have hard limits per tier. When you reach a limit you can’t create more of that object until you delete one or upgrade your plan.
ObjectFreeStarterProEnterprise
Seats (team members)1310Unlimited
Businesses1310Unlimited
Agents31050Unlimited
MCP Servers2520Unlimited
Automations525100Unlimited
Each object’s card on the dashboard shows your current count, the included plan limit, and a progress bar.
Additional seats can be purchased on Starter, Pro, and Enterprise plans without changing tier. See Pricing for per-seat pricing.

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Consumables

Consumables are metered usage that accrues during the billing period and resets on your billing-cycle anniversary date.
ConsumableFreeStarterProEnterprise
LLM tokens100,0001,000,00010,000,000Unlimited
API calls1,00010,000100,000Unlimited
MCP calls5005,00050,000Unlimited
Storage100 MB1 GB10 GBUnlimited
Email sends1001,00010,000Unlimited
SMS505005,000Unlimited
Voice minutes303003,000Unlimited
Each consumable card shows:
  • The included allocation
  • Current period usage and a progress bar
  • The per-tier overage rate
  • Live overage cost so far this period (if any)

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Allocation header colors

The progress bar color tracks your usage percentage:
UsageColorWhat it means
Below 80%GreenHealthy — well within plan
80% – 99%YellowApproaching the included allocation
100% or aboveRedAllocation exhausted — overage rates apply
You also receive usage_warning notifications at 90% and usage_limit_reached at 100%. See Notifications to configure delivery channels.

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Overage rates

Once a consumable passes 100% of its allocation, additional usage bills against your credit balance at the per-tier rate below.
ConsumableUnitFreeStarterProEnterprise
LLM tokensper 10,000$0.50$0.40$0.30Custom
API callsper 100$0.03$0.02$0.01Custom
MCP callsper 100$0.03$0.02$0.01Custom
Storageper 1 GB$0.25$0.15$0.10Custom
Email sendsper 100$0.15$0.10$0.05Custom
SMSper 10$0.15$0.10$0.075Custom
Voice minutesper 10$0.30$0.20$0.15Custom
All tiers — including Free — can purchase credits and pay overages. Enterprise overage pricing is set in your contract.
Overage cost is rounded up by unit. For example, sending 110 emails when 100 are included on the Starter plan (0.10per100)billsasonefulloverageunit=0.10 per 100) bills as one full overage unit = 0.10, not $0.01.

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How usage is counted

Object or consumableCounted at
SeatsEvery accepted invitation; revoked when a member is removed
Businesses, Agents, MCP Servers, AutomationsWhen the object is created (counter restored on delete)
LLM tokensEvery token billed by the upstream model — input plus output
API callsEvery authenticated request to the public REST API
MCP callsEvery authenticated tool invocation against the MCP server
StorageSum of bytes across all uploaded files (recomputed on upload and delete)
Email sendsEvery outbound email; received emails are not counted
SMSEvery outbound SMS segment; inbound messages are not counted
Voice minutesLive + recorded call minutes per leg, rounded up to the nearest minute

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Next steps

Credits

Top up your balance or enable auto-recharge

Limits

What happens at warning thresholds and after a downgrade