Subscription Pricing
| Tier | Monthly | Annual | Savings |
|---|---|---|---|
| Free | $0 | - | - |
| Starter | $25 | $250 | 2 months free |
| Pro | $100 | $1,000 | 2 months free |
| Enterprise | Custom | Custom | Contact sales |
Annual billing saves you 2 months free. The Starter tier includes a 30-day free trial with no payment method required until the trial ends.
Monthly Consumable Allowances
Each tier includes monthly allowances for consumable resources. These reset on your billing cycle anniversary date.| Consumable | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| LLM Tokens | 100,000 | 1,000,000 | 10,000,000 | Custom |
| API Calls | 1,000 | 10,000 | 100,000 | Custom |
| MCP Calls | 500 | 5,000 | 50,000 | Custom |
Understanding Consumables
- LLM Tokens - Tokens used when AI agents process messages, generate responses, or run automations. Both input and output tokens count toward your limit.
- API Calls - Requests made to the ShingleAI API, whether from your applications or third-party integrations.
- MCP Calls - Calls made to MCP servers connected to your agents.
API rate limits also vary by tier (Free: 10 req/min, Starter: 30 req/min, Pro: 100 req/min). See the Subscription Tiers page for full details.
Credit System
Paid tiers (Starter, Pro, Enterprise) use a credit system for usage beyond your monthly allowance.How Credits Work
- Each month, you receive your tier’s consumable allowances
- Usage is first deducted from your monthly allowance
- When you exceed your allowance, usage is automatically deducted from your credit balance in real-time
- You can purchase credits at any time from the billing dashboard
Overage Rates
When you exceed your monthly allowance, the following rates apply:| Consumable | Rate | Unit |
|---|---|---|
| LLM Tokens | $0.10 | per 10,000 tokens |
| API Calls | $0.01 | per 100 calls |
| MCP Calls | $0.01 | per 100 calls |
Free tier has no overage billing. When you reach 100% of your limit on the Free tier, service is paused until the next billing cycle or you upgrade. Paid tiers allow usage up to 110% of the limit before pausing.
Credit Purchase Options
You can purchase credits from the Billing section in your account dashboard. Credits are available in the following amounts:| Amount | Credits |
|---|---|
| $10 | 1,000 credits |
| $20 | 2,000 credits |
| $50 | 5,000 credits |
| $100 | 10,000 credits |
Credit conversion rate: 1 credit = $0.01. Credits never expire and carry over between billing cycles.
Example: Overage Calculation
A Pro tier account with a 10M token allowance and $50 credit balance:| Usage Range | Cost |
|---|---|
| 0 - 10M tokens | Included in subscription |
| 10M - 15M tokens | 0.10 per 10K) |
| Beyond 15M tokens | Paused until credits purchased or next cycle |
Additional Seats
If you need more seats than included in your tier, you can purchase additional seats.| Tier | Included Seats | Additional Seat Cost |
|---|---|---|
| Free | 3 | Not available |
| Starter | 10 | $5/seat/month |
| Pro | 25 | $8/seat/month |
| Enterprise | Custom | Custom |
Trial Period
The Starter tier includes a 30-day free trial:- Full access to all Starter tier features and limits
- No payment method required to start
- Automatic downgrade to Free tier if not converted
- Convert to paid at any time during the trial
Stripe manages the trial period. You’ll receive email reminders before your trial ends to add a payment method and continue your subscription.
The Pro tier does not include a trial period. You can start with the Starter tier trial and upgrade to Pro at any time.
Billing Cycle
- Monthly subscriptions are billed on the same day each month
- Annual subscriptions are billed once per year on your subscription anniversary
- Consumable allowances reset on your billing cycle anniversary date
- Upgrades take effect immediately with prorated charges
- Downgrades take effect at the end of your current billing period
Managing Your Billing
You can manage all billing settings from your account dashboard:- View current usage and remaining allowances
- Purchase credits
- Add or remove seats
- Upgrade or downgrade your subscription
- Update payment methods
- Download invoices