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Documentation Index

Fetch the complete documentation index at: https://docs.shingleai.com/llms.txt

Use this file to discover all available pages before exploring further.

New See every invoice ShingleAI has issued to your account — directly inside the app, with links out to Stripe-hosted copies and downloadable PDFs.

Prerequisites

  • You must be an Owner or Admin to view invoices
  • An active Stripe customer record (created automatically the first time you save a card or upgrade a plan)

Open the page

  1. Navigate to Settings > Account > Billing
  2. Click View invoices in the page header
You’ll land on the Invoices table.

What you’ll see

Each row shows:
ColumnWhat it means
DateWhen the invoice was issued
DescriptionThe line description, or the billing period if none
AmountTotal due in the invoice currency
StatusCurrent state — see statuses below
ActionsView hosted invoice, Download PDF, and (when open) Pay now
The list shows the most recent 20 invoices first. Click Load more to append the next page.

Actions

ActionWhat happens
ViewOpens the Stripe-hosted invoice page in a new tab — usable for self-service payment and download
PDFDownloads the invoice PDF directly from Stripe
Pay nowAvailable on Open and Past due invoices. Charges your default card on file in-app — see Pay now

Pay now

Click Pay now on any open invoice to charge your default card without leaving the app. A confirmation dialog shows the card that will be used and the exact amount.
  • If you have more than one card on file, click Use a different card in the dialog to pick another one before confirming.
  • If the charge is declined, the decline reason appears inline in the dialog so you can switch cards and retry — your session stays put.
  • If you don’t have a card on file yet, the dialog links to Payment methods so you can add one and try again.
On a successful charge, the row’s status flips to Paid automatically and your account state catches up (for example, a past-due account returns to active).

Statuses

StatusMeaning
PaidCharge succeeded; nothing more is owed
OpenFinalized and awaiting payment, not yet overdue
Past dueOpen invoice whose due date has passed — pay soon to avoid service interruption
DraftNot finalized yet; usually a transient state during billing cycles
UncollectibleStripe marked the invoice unrecoverable (rare; contact support if you see this)
VoidThe invoice was canceled and isn’t owed

Empty state

If you haven’t been charged yet — or your account doesn’t have a Stripe customer record yet — the page shows “No invoices yet — they’ll appear here after your first charge.” This is expected for trial-only accounts and brand-new sign-ups; no action is needed.

Payment methods

Manage the cards used to settle invoices

Credits

How credit purchases appear as invoices
Last modified on May 19, 2026